Miami Open211

We're working with Switchboard of Miami and the Open Referral Initiative to create Miami Open211: a platform for directory information about all of the health, human, and social services in our community.

Switchboard of Miami operates Miami-Dade's 2-1-1 call center, through which people in need can call to get referrals to services that can help them.

Switchboard has agreed (as an experiment) to deploy their data in an open platform that can be accessed by external tools and applications. (They'll be one of the first 2-1-1s in the country to do so!)

Read more about the Miami Open211 project here in this blog post. To read much more, check out this memo.

In the first phase of this project, we are going to experiment with the Ohana API.

Already done:

  1. Transformed a demo package of Switchboard's 2-1-1 data into the Open Referral format. Github repo here

  2. Deployed Ohana API (Ruby on Rails)

  3. Loaded transformed 2-1-1 data into Ohana (as per these instructions)

  4. Deployed the Ohana Web Search front-end as a demo.

  5. Got funding to ramp up these experiments!

  6. Deployed a developers' portal for the API

Next steps:

We are in the Code for Miami Slack Team under #open211.

This project is part of the Open Referral Initiative, which convenes in this Google Group. Email to request an invite to the Open Referral slack team.

Background on Open Referral: The Open Referral Initiative is working to make it easier to share and find information about health, human, and social services. We are supporting local pilot projects in which diverse stakeholders are establishing interoperability between human service information systems (i.e., enabling different systems to "talk" to each other). Our objective is to demonstrate the value of making resource data openly available in a standard format.

For Users:
For Developers: and