Miami Answers

Miami Answers is a Miami based implementation of the Oakland Answers

The goal of Miami Answers is to be a place for citizens to search for answers to common community questions. We will be creating content based on the most frequently asked questions to Miami Open311.

"It’s a citizen-centric website that is question driven with clean, easy-to-navigate design. This simple site functions similar to Google — it centers around a search box where a resident can ask a question or type in keywords using standard language and receive friendly and comprehensible responses."

You can view a live implementation at


The "Move the 'I wanna build something' doc to Github" Project

We have two places where we post ideas for new members from Code for Miami to work on:

  • This issues page on a task repo:

Talking with Cristina we should move content from the Hackpad - which no one can remember anyway - to the repo. This requires some effort, and doesn't necessarily need tech knowledge; someone can be trained on adding issues to a repo easily.

For Users:


Miami Open211

We're working with Switchboard of Miami and the Open Referral Initiative to create Miami Open211: a platform for directory information about all of the health, human, and social services in our community.

Switchboard of Miami operates Miami-Dade's 2-1-1 call center, through which people in need can call to get referrals to services that can help them.

Switchboard has agreed (as an experiment) to deploy their data in an open platform that can be accessed by external tools and applications. (They'll be one of the first 2-1-1s in the country to do so!)

Read more about the Miami Open211 project here in this blog post. To read much more, check out this memo.

In the first phase of this project, we are going to experiment with the Ohana API.

Already done:

  1. Transformed a demo package of Switchboard's 2-1-1 data into the Open Referral format. Github repo here

  2. Deployed Ohana API (Ruby on Rails)

  3. Loaded transformed 2-1-1 data into Ohana (as per these instructions)

  4. Deployed the Ohana Web Search front-end as a demo.

  5. Got funding to ramp up these experiments!

  6. Deployed a developers' portal for the API

Next steps:

We are in the Code for Miami Slack Team under #open211.

This project is part of the Open Referral Initiative, which convenes in this Google Group. Email to request an invite to the Open Referral slack team.

Background on Open Referral: The Open Referral Initiative is working to make it easier to share and find information about health, human, and social services. We are supporting local pilot projects in which diverse stakeholders are establishing interoperability between human service information systems (i.e., enabling different systems to "talk" to each other). Our objective is to demonstrate the value of making resource data openly available in a standard format.

For Users:
For Developers: and


Cute Pets Miami

Twitter Aggregator for Animal Services

Currently, Animal Services gets lots of mentions about pets that may be up for adoption or may need to be picked up. Their process is to login to HootSuite on a regular basis and check the mentions. Let's help them streamline this process and be able to categorize the tweets and possibly be able to respond faster.


  1. Repurpose the TwitterBot code to scrape the Animal Services Twitter account and analyze the content for better categorization of each tweet
  2. Send aggregated, categorized notifications of tweets to Animal Services representatives via email
For Developers:


Cute Pets Miami

Repurpose CutePets for use by Animal Services

Repurpose the CutePets project from Code for America to be used by Animal Services to advertise animals available for adoption

For Developers: